UX/UI, course authoring, graphics creation, image editing, scripting, testing and e-learning development using Articulate Storyline, Illustrator and Photoshop. An interactive online course designed and developed for Washington’s Department of Social and Health Services (DSHS) in order to inform social service specialists in the organization about the practice of Wraparound with Intensive Services (WISe), a family and youth-driven program model, and to assist them in implementing their roles and responsibilities.